Language Enhancement

Accent Neutralization

Advanced Grammar

Emotional Intelligence

The Grooming Process

Aviation

Types of Aircraft

Aircraft Exterior and Functions

Emergencies on Board

Equipment Anti-Terrorism and Bomb Scare

In flight Announcements - English & Hindi

Dangerous Goods and Hijack

Airline Codes

Medical Services

Accommodation and Hospitality Information

Dissemination Specialized Handling of Passengers: WIPS, VIPs, Physically Challenged Evacuation on Land and Water

Brace Positions

Fire and Depressurization

Introductions to Hospitality Industry

Front Office Introduction

Classification of Hotels

Types of Management

Front Office Procedures for : Emergency/Reservation/Tax Structure/Group Arrivals and Departures/Over Booking/Night Audit