Communication and Soft Skills

Business Etiquettes

Telephone etiquettes

Airport Services

Cargo

Dangerous Goods

Passenger Handling

Load and Trim

Time Zones

Domestic Ticketing and Routings

International Ticketing and Routings

Basic Knowledge of Passport & Visa Structures for Selected Countries

Co-operation with Authorities at the Airport

Airline Security

How to reduce Baggage Irregularity

Equipment for Specific Task

Fares and Ticketing

Customer Relationship Management

Interview Skill

Travel Management: India and international

Computer Reservation System

Itinerary Building Techniques

Domestic Itineraries

Fares and Tickets

Cruise Destination

Managing Tours

Foreign Exchange and Travel Outbound - International Designations

Customer Interface Project

Encoding & Decoding of Cities, Countries Airline

Aircraft types

Important Keys & Symbols

Types of Travel & Difference Between Them

International Itineraries